About eGive
New Site
This New eGive Web Site Was Designed by the Users of the eGive System
We have been listening to your suggestions and have provided the following improvements:
- The my eGive profile contains your contact and giving information and has the flexibility for you to change this information if needed. My eGive keeps you from having to retype the same information when using the eGive system.
- eGive now supports multiple bank accounts and you may add or delete bank accounts online.
- Reporting capabilities have been provided so you may see the status of your gifts.
- One time gifts are scheduled for a specific date so you know exactly when they will be deducted from your bank account.
- The whole eGive process has been streamlined so that it takes you less time and is easier to use.
Recurring gifts in the system will continue and no action is required for them to continue.
How do I use the new eGive?
If you do not currently have a recurring gift in the system please sign up.
We did not create my eGive User IDs for anyone who does not have a recurring gift currently in the system. Please sign up even if you have used eGive in the past for one time gifts or recurring gifts that are currently not active.
If you do have an existing recurring gift, your email address is your User ID. Please click on the forgot password link and we will send you a link (from makeagift@egive-usa.com) to set your password that logs you into the new system. Once you have logged in, please verify all of the information in the system is correct. If you do not receive this email within a few minutes, please check your spam folder as these automatically generated emails have a high possibility of being filtered as spam. If the email is not in your spam folder, please email support@egive-usa.com and we will activate your account for you.
If you have a recurring gift and your email address is not recognized by the system, it is important that you contact us by email at support@egive-usa.com. Please send the email address that you would like to use as your my eGive User ID and include your name, the organization name, and when you normally give. We will change you’re my eGive User ID to the email address that you have requested and contact you by email to let you know that your request has been completed. It is important that you contact us so that we can link your current eGive information to your new my eGive User ID.
Once you have completed the sign up process, we recommend that you login from our home page at www.egive-usa.com.
Why must I have a User ID?
The my eGive User IDs are the best way for us to provide you with the benefits of the new system. To make a gift, change your gift or access the reports, you must have a my eGive User ID.
If you have any questions or suggestions for making the eGive system better, please email us at brad@egive-usa.com
I already use eGive why do I have to sign up again?
If you have a recurring gift that is active in the system, we will setup your eGive I.D. and you do not need to sign up. Everyone else will be required to sign up because this is a new system and we only setup accounts automatically for people with active recurring gifts. It takes time to setup all of these new my eGive accounts and we are unable to setup both the one time and recurring gifts because of the large number of accounts involved. We believe that the time spent setting up the new my eGive account will be worth the effort because this static profile information is retained by the system to save you time on all of the future gifts that you make through the eGive system.
