Frequently Asked Questions (FAQs)
- What is eGive?
- Why should I use eGive?
- How does eGive work?
- Is eGive secure?
- How do I signup for eGive?
- Is it possible to divide my giving into categories?
- What kind of account can be used for eGive?
- What if the organization I want to give to is not an eGive Stewardship Partner?
- Is eGiving safe?
- What if I want to stop or suspend eGiving?
- What if my account is debited for the wrong amount?
What is eGive?
eGive is electronic giving. We make good stewardship easy.
Why should I use eGive?
Convenience! No more writing checks or getting behind on your pledge. eGive deducts your gift from your account automatically.
How does eGive work?
Sign up for eGive and your giving is deducted by Automated Clearing House (ACH) debit from your deposit account.
Is it secure?
The electronic signup is done using 128-bit encryption for the highest level of security.
How do I sign up for eGive?
Fill out the eGive signup form (opens a new window) online or complete the printed version of our online form (PDF) and fax or mail it to eGive at:
1365 Clarkson Pines Lane
Ellisville, Missouri 63011
Fax: 636-527-6625
If you know someone who would like to give electronically but does not have Internet Access, please have him or her call eGive at 636-527-6623 or toll free at 1-866-303-6623 and we will mail them a signup form.
Is it possible to divide my giving into categories?
Yes. One debit will be posted to your account and the giving breakout information will be sent by eGive to the receiver. This breakout information is detailed on the eGive signup form.
What kind of account can be used for eGive?
Any account that has a routing and transit number and account number in the United States. Checking, savings, NOW, SuperNOW, and some brokerage accounts are eligible for eGiving.
What if the organization I want to give to is not an eGive Stewardship Partner?
Fill out the eGive Suggest an Organization form (opens a new window) and will we contact the organization about signing up as an eGive Stewardship Partner.
Is eGiving safe?
Yes. The Automated Clearing House (ACH) network is a nationwide electronic payments system used by more than 20,000 financial institutions, 4 million corporations, and 135 million consumers. ACH is used for direct deposit, bill payment, home banking, point of sale, point of purchase, cash concentration and disbursement, corporate trade payments, check truncation, and now eGiving.
The Automated Clearing House (ACH) processed a total of 10.017 billion automated clearing house payments valued at $27.4 trillion during 2003 according to NACHA – The Electronic Payments Association. As a result of this network, eGive guarantees an accurate electronic debit from your account.
What if I want to stop or suspend eGiving?
Fill out the Cancel Giving Form or call eGive at 636-527-6623 or toll free at
1-866-303-6623. eGiving will be stopped within two business days.
What if my account is debited for the wrong amount?
eGive guarantees that payments will be accurately deducted from your account for the amount on the date* listed on the eGive signup form.
If eGive makes a mistake we will correct it within two business days. Please use our Report an Error form to notify
us of any errors.
* If the date selected does not fall on a normal business date, the electronic payment will be processed the next business date.

